How do I open the HAN port / connection port on the AMS meter at the network owner / network company?
In order to be able to use the Equalizer or other similar equipment to be connected to the HAN port on your AMS meter, you must contact the network company / network owner yourself to gain access to this port / output. This enables the equipment to receive information from the current meter (AMS meter).
The opening of the HAN port can take up to 3 weeks and the processing time will vary between the various network companies.
Below we have listed how you go about opening the HAN port at most internet companies. If you cannot find your network company, it will be easiest to contact customer service directly at the network company and ask them to open the HAN port of the AMS meter.
Wondering where the HAN port is on your AMS meter? You can find the location of the HAN port on the various AMS meters in the charging guide.
Network Company |
How do I open the HAN-port? |
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Book the opening of a HAN-port by logging in to Min Side (My Account) on Elvia's web page. |
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Contact customer service for opening. |
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Log in on Min Side (My Account) and fill out the electronic form |
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Log in on Min Side (My Account) and from there, open the HAN-port using your BankID. |
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The HAN-port will be opened manually for the time being - the proceedings may take some time. Fill out this form here. |
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Opening of the HAN plug is done via Min Side (My Account). Normal processing time of 1-2 weeks for opening and closing the HAN port. |
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Log in to Min Side (My Account). Go to My profile and select forms. Fill in the form for the HAN port that must be submitted. You will receive a confirmation by e-mail when your HAN port has been opened. |
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Trøndelag (North) — Fill out this form. Trøndelag (South) — Fill out this form. Formerly NTE and Trønderenergi Net. |
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Fill out this form. |
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Opening the HAN port is done on Min Side (My Account). It takes approx. 1 week from when you order opening until the gate is opened. Before you can order an opening, you must confirm that the conditions have been met and that you give your consent to the opening. You will receive a confirmation of the order and then you will receive an email/SMS when the gate has been opened. |
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Send a request via "Min Side (My Account)" from "my cases". |
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Send an inquiry via "Min Side (My Account)" from the "contact form". Yours and use the subject field "Open/close HAN port". |
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Send an inquiry via "Min Side (My Account)" from the "contact form". Yours and use the subject field "Open/close HAN port". |
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Fill in the form on the Istadnett website. |
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Fill in the form on the website of Hurum Nett. |
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Follow the network owner's declaration of consent (samtykkeerklæring) by sending an e-mail to "post@isenergi.no" |
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